Privacy Policy

Privacy Policy

Introduction

At https://riverside-salvage-title-services.dmv-california.com (hereafter referred to as “Riverside Salvage Title Services,” “we,” or “the Company”), we are committed to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, usage, and protection of data in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • General Data Protection Law (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA)
  • Connecticut Consumer Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not cover external platforms, apps, or services that you access through our website, as these have their own privacy policies.

Processing Activities

This policy outlines our practices when:

  • Users engage with our applications and services as authorized users.
  • Visitors explore our websites linked to this Privacy Policy.
  • Individuals subscribe to receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: Details related to your user account, such as username, registration date, and security information.
  • Payment Information: Transaction details, payment methods, and billing addresses used for processing payments.
  • Financial Information: Financial records, income levels, and investment portfolios (if provided).
  • Purchase Information: Items or services purchased from us, including quantities, prices, and delivery locations.
  • Mobile Device Identifiers: Unique identifiers assigned to mobile devices, such as IP addresses, device IDs, and location data from mobile apps.
  • Location Data: Geographic coordinates and other information derived from your device’s location services (if enabled).
  • Feedback: Responses to surveys, feedback forms, or product reviews you provide us.
  • Social Media Information: Publicly available data from social media platforms when users interact with our content on these sites.
  • Product Information: Details about products or services you show interest in or purchase from us.

We collect this data through direct user input, interactions with our platform, and automated technologies, such as cookies and tracking pixels. Additionally, we may receive personal data from third parties who assist us in providing our services, subject to their respective privacy agreements.

Cookies

We utilize cookies to enhance your experience on our website and for analytics purposes:

  • Strictly Necessary Cookies: These ensure basic functions like login, session management, and service personalization.
  • Preference Cookies: Used to remember user preferences, such as language settings or display options.
  • Analytics Cookies: Track user behavior to analyze trends, manage site performance, and conduct research.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the data is no longer needed, we will delete or anonymize it to prevent re-identification.

Security Measures

To safeguard your personal information, we implement robust security measures:

  • Employing encryption for data at rest and in transit to protect sensitive information.
  • Engaging secure third-party processing partners who adhere to strict privacy standards.
  • Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If you believe we have collected such information by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data in certain circumstances.
  • Restriction: The right to limit the processing of your personal data under specific conditions.
  • Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: The right to object to the processing of your personal data for specific purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising your privacy rights.

To exercise these rights or if you have any data-related queries, please contact our Privacy Team using the details provided below. We will respond promptly in accordance with applicable laws.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be effective immediately upon posting on our website, and we encourage users to review these changes regularly.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or data access/correction queries, please contact us:

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